Best Practice Insights: ITIL Service Operation by BMC Software, Inc - A Vendor White Paper

Systems Management

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Best Practice Insights: ITIL Service Operation by BMC Software, Inc

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Published on: November 03, 2009
Type of content: WHITE PAPER
Format: Unknown
Price: FREE

Overview:
Service Operation, the fourth book in the IT Infrastructure Library (ITIL) Version 3 publications, assists readers in developing management practices to ensure customers are satisfied and receive the value they expect. BMC experts have compiled an overview based on Service Operation, including valuable commentary, practical guidance and real-world examples.

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