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VI Service Desk Version 4.0.1 - Free 30 Day Trial! by Velocity Integrations Software, Inc. September 18, 2009 - (Free Research) VI Service Desk fulfills the need to provide consistent, centralized service and support. Tickets are prioritized, assigned to the proper resources and escalated to the next support tier when necessary. Robust Ad-hoc reporting helps IT track trends and justify change. (TRIAL SOFTWARE) GO TO

10 Key Actions to Reduce IT Infrastructure and Operations Cost Structure by Nimsoft, Inc. November 04, 2009 - (Free Research) Infrastructure and operations (I&O) comprise 60% or more of total IT spending worldwide. I&O leaders are under intensifying pressure to reduce costs. This Gartner research note outlines the key actions that should be taken to change the I&O cost structure in the short term (through 2010) and in the longer term (during the next three years). (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Troubleshooting Made Easy In Linux by Global Knowledge May 01, 2009 - (Free Research) Troubleshooting is a necessary evil. Where does one start when the operating system does not start, the application does not load or run correctly, the network hangs or a network service does not listen or perform? Linux is noted for being rock solid, stable, and easy to manage but not as user friendly. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Download the Fall 2009 edition of Perform Magazine by Actuate September 10, 2009 - (Free Research) Download Perform today for informative and insightful articles including how open source is changing the face of enterprise software, tips from the field on how to ignite enterprises to reach new levels of performance excellence, and deliver unmatched insight to users. (EZINE) VIEW ABSTRACT | GO TO

Create a complete BIRT Report Easily in 10 Minutes by Actuate September 10, 2009 - (Free Research) Through the complete creation of a BIRT report including creating a BIRT report project, connecting to data, adding a chart, formatting the report and adding drill to details capability. (PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

Embracing the Cloud: Top Seven Imperatives for an Organization by Wipro Technologies March 01, 2009 - (Free Research) This paper analyzes the impact of the cloud on the IT Ecosystem and provides answers to what an organization needs to do in embracing a right cloud strategy. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Advanced Reporting for Salesforce by SAP BusinessObjects October 19, 2009 - (Free Research) As a salesforce.com customer, you understand gathering data is only the first step towards success. Reports from Salesforce still require a lot of hands-on manipulation to get to the level of insight you and your executives need to make effective decisions. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Atrion Enhances Managed Services and Boosts Profit Margins with Nimsoft by Nimsoft, Inc. November 04, 2009 - (Free Research) Atrium needed help gaining end-to-end service level monitoring insights and finding a monitoring platform with a strategic vendor partnership that could help support business growth objectives. Read this case study to learn about the problems Atrion faced and how Nimsoft products helped them overcome those challenges. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Online Trial: Rational System Architect by IBM November 04, 2009 - (Free Research) Try IBM® Rational® System Architect® V11.3, which enables business managers and IT professionals to plan, model, and execute changes to improve their business strategy and process as well as the IT systems and infrastructure that support them, enabling successful enterprise planning and transformation. (DOWNLOAD) VIEW ABSTRACT | GO TO DOWNLOAD

Advancing your SAP Netweaver: Maximize the value of SAP Netweaver with Atos Origin by Atos Origin November 04, 2009 - (Free Research) Enterprises that embrace SAP NetWeaver early will gain a tremendous competitive advantage. And by using the proven experience of Atos Origin nothing is left to chance. Atos Origin will provide transparency regarding the costs and benefits and help turn your vision into results using our proven global SAP expertise and integration experience. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

On-Demand Hosting Provider SoftLayer Relies On Adaptec by Adaptec, Inc. October 21, 2009 - (Free Research) When On-Demand Hosting Provider SoftLayer needed a single provider of SATA/SAS who offered the flexibility they needed, they turned to Adaptec. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

HCL Insurance BPO Services Transforms Its Mainframe Environment to Reduce Costs by 75% and Improve Service Performance by Micro Focus UK October 27, 2009 - (Free Research) Following a Business Process Outsourcing agreement for the administration of Life and Pension products, HCL Insurance BPO Services, undertook a full analysis of the inherited infrastructure. A risk was identified with the third party mainframe used to host its CAPSIL insurance application. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Presentation Transcript: Computing as a Service- New Models for Scaling your Online Business by Rackspace Hosting & Limelight Networks October 21, 2009 - (Free Research) Learn how service-based solutions can bring flexibility and lower costs to your IT infrastructure. Find out how to maximize your organization's resources and quickly scale your infrastructure to meet the demands of expanding global online audiences. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Evaluating the Advantages and Pitfalls of SAP Managed Hosting by Freudenberg IT June 16, 2009 - (Free Research) In this webcast, you will learn what to look for in an SAP managed hosting provider -- including how to determine your organization's requirements and how to evaluate potential providers. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Presentation Transcript: Best Practices in Selecting a SAP Managed Hosting Provider by Freudenberg IT June 16, 2009 - (Free Research) In this presentation transcript, Michael Dortch, Founder and Lead Analyst of DortchOnIT.com, explains what to look for in an SAP managed hosting provider including how to determine your organization's requirements and how to evaluate potential providers. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Desktop Virtualization with Dell and Citrix: Solving the Desktop Lifecycle Management Challenge by Dell, Inc. and Intel July 01, 2009 - (Free Research) This white paper provides analysis and advice on how Dell Virtual Remote Desktop (VRD), a server-hosted desktop virtualization, can deliver substantial benefits, simplifying lifecycle management, and driving ongoing cost and productivity benefits. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Migrate to Online Services by SHI October 16, 2009 - (Free Research) Business Productivity Online Standard Suite delivers hosted communication and collaboration tools that feature simplified IT Management, high availability and comprehensive security. This whitepaper will help you understand what is needed to prepare to migrate your current systems to a hosted model. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Proving Success with XOJET: How Freudenberg IT (FIT) SAP Hosting Service Reduced Costs by Freudenberg IT June 16, 2009 - (Free Research) In this success story you will read how by hosting its SAP enterprise resource planning (ERP) financial modules with FIT, XOJET is saving the expense of a dedicated SAP staff and IT infrastructure. Read on to learn how you company can take advantage of the same benefits as XOJET did by choosing FIT to maintain your SAP infrastructure. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Citrix XenDesktop: The Best Desktop Delivery System For Today’s Demanding Business Needs by Citrix May 11, 2009 - (Free Research) Whether you're considering your first virtual desktop solution or trying to salvage an existing implementation, Citrix XenDesktop™ is the clear choice on the market that offers the performance, scalability and manageability required to meet your business needs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

eGuide: How to Prepare for the Impact of Cloud Computing by Cisco Systems, Inc. October 19, 2009 - (Free Research) This E-Guide provides insight into how service providers can broaden their reach beyond bandwidth and hosting services by learning how to capitalize on the cloud computing age. (EGUIDE) VIEW ABSTRACT | GO TO

Fill the Gaps in Your BI Strategy, featuring Forrester Research by Birst October 19, 2009 - (Free Research) Learn how new developments in BI make it easier and faster to serve those departments and groups whose BI needs have gone unmet. Birst hosts this educational webinar featuring Boris Evelson, Principal Analyst at Forrester Research. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

A Look at Hosted Exchange and Hosted Email by USA.NET, Inc. August 07, 2009 - (Free Research) Nowadays, more and more IT shops are considering hosted Exchange services rather than running their mail server locally.They need to decide whether or not it is right for their company. Take a deeper look at hosted Exchange and hybrid models in this webcast. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Taking Network Configuration and Change Management to the Next Level by Dorado Software October 15, 2009 - (Free Research) This E-guide addresses configuration and change management in a partially virtual environment. Topics include: reporting on and managing virtual servers, the effects of physical changes on servers, how to extend change management processes like ITIL to cover the SAN, and handling human problems between the networking, datacenter, and storage teams. (EGUIDE) VIEW ABSTRACT | GO TO

3PAR Thin Copy Desktop: A VDI-Optimized Storage Solution by 3PAR July 2008 - (Free Research) Virtual Desktop Infrastructure enables end users or their hosting providers to provision and manage hundreds of individual, virtual desktops from a set of centrally administered, consolidated servers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT Savings Made Simple: Rethink Your User Desktops by Citrix October 2009 - (Free Research) Desktop virtualization—the replacement of physical desktops with virtualized versions hosted and delivered from the datacenter—not only allows you to equip your users more efficiently and cost-effectively; it enables a broad range of strategies for reducing cost, improving service and providing more agile support to the organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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