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Best Practices: Application Performance Management, Overview by Compuware Corporation June 09, 2009 - (Free Research) Discusses end-to-end APM as a process focusing on the key areas that impact overall service delivery: design, implementation and operations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Executive Brief: The Rules of the Road to Manufacturing Operational Excellence by Apriso Corporation April 24, 2009 - (Free Research) Read this brief to learn the "Rules of the Road" that can help you cut costs, increase cash flow and become more responsive to changing market conditions. Each of these "rules" can be accomplished with the implementation of an IT system for manufacturing operations excellence, also known as a Manufacturing Operations Management (MOM) system. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Application Performance Management Best Practices by Compuware Corporation August 25, 2009 - (Free Research) It's a top priority to keep your applications running and end users happy. Discover how application performance management can help you quickly dive into the root causes of problems, before they negatively affect your network and users. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

ITIL Version 3 - What the Changes Could Mean to You by Global Knowledge December 2008 - (Free Research) As the IT industry standardizes its operations to solve business problems in the most efficient, effective, economical, and equitable way, ITIL v3 becomes a useful and critical tool. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practice Insights: ITIL Service Operation by BMC Software, Inc November 2009 - (Free Research) Service Operation, the fourth book in the IT Infrastructure Library (ITIL) Version 3 publications, assists readers in developing management practices to ensure customers are satisfied and receive the value they expect. BMC experts have compiled an overview based on Service Operation, including valuable commentary, practical guidance and examples. (SCREENCAST) VIEW ABSTRACT | GO TO

SaaS Realities: Business Benefits for Small and Midsized Business by SAP February 2008 - (Free Research) This paper considers the business advantages of moving to a Software as a Service (SaaS) model for improving business operations, and to better meet the challenges of growth, competition and regulatory compliance faced by small-to-midsize businesses. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Performance Monitor: ERP at the Speed of Light by Oracle Corporation January 2007 - (Free Research) Quickly implementing an ERP software solution can be of tremendous benefit. Read this white paper to learn about easy-to-follow best practices for achieving a successful accelerated implementation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

6 Steps to Improving Manufacturing Performance: by Apriso Corporation April 2009 - (Free Research) This executive brief presents the six "Rules of the Road" that can help you cut costs, increase cash flow and become more responsive to changing market conditions in the manufacturing industry. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Together with Microsoft: the unified communications and collaboration solution of Orange Business Services and Microsoft by Orange Business Services July 2009 - (Free Research) With the momentum of IP convergence and the movement toward an all digital world, professional communication systems combining telephony over IP, e-mail, instant messaging and audio/video conferencing services are sparking serious interest due to the benefits they offer. Read on to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices in Reconciliation: A Practical Guide for Asset Managers by Advent Software, Inc July 2008 - (Free Research) This whitepaper explains why automated reconciliation is quickly evolving into a competitive necessity. The costs associated with manual reconciliation, the benefits from automation, and the best reconciliation workflow model will all be discussed. (WHITE PAPER) GO TO WHITE PAPER

CloudBurst Technical Demonstration by IBM September 2009 - (Free Research) The IBM CloudBurst Family is a line of pre-integrated service delivery platforms including hardware, storage, networking, virtualization, and service management software, which will enable you to create a private cloud environment. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Trends in the Storage Market: Open Storage by Sun Microsystems, Inc. June 2009 - (Free Research) This Videocast presents the idea and strategies of Open Storage and the key benefits it delivers to storage architectures. Learn more about Open Storage and how it can help your organization build a highly scalable, reliable, and affordable enterprise storage system. (VIDEO) VIEW ABSTRACT | GO TO

Best Practices: Protect Your Online Revenue Through Web Performance Testing by Gomez September 2009 - (Free Research) Tune in to this webcast to hear from an industry expert as she discusses drivers and best practices for effective web performance testing and quality life-cycle management for today's rich and complex applications. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Five IT Trends that Reduce Cost AND Improve Web Performance by Gomez August 2009 - (Free Research) Hear from Forrester Research experts to learn about 5 key business and technology trends that are enabling companies to reduce costs AND ensure web application performance. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Becoming Proactive In Application Performance Management by Compuware Corporation January 2009 - (Free Research) Poor application performance results in significant financial losses for most companies. Find out why, and more importantly how to avoid these losses by moving toward proactive application performance management, in this research from Forrester Consulting commissioned by Compuware. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Sea Star Line, LLC: Clear Sailing for Inbound Document Workflow by Esker Inc. July 2009 - (Free Research) Read this case study to learn how Sea Star Line worked with Esker Professional Services to help implement Esker DeliveryWare as their solution and the benefits that resulted from Sea Stars decision to use Esker DeliveryWare, which includes better visibility, productivity, and time and cost savings. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

End User Performance - Building and Maintaining ROI by SAP America Inc January 2006 - (Free Research) In this white paper, explore how organizations are achieving strong returns on investment on their information technologie endeavors and investments by emphasizing user performance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Auto-Snapshot Manager/Vmware Edition Automated, Integrated, and Scalable Protection of Virtual Machines by Dell, Inc. June 2009 - (Free Research) This paper will discuss High performance, space-efficient hypervisor-aware SAN-based snapshot and replication support, backup and recovery, IT infrastructure, as well as virtual security. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Global Manufacturing Operations Management by Apriso Corporation September 2008 - (Free Research) This paper explains how a common platform can provide the basis for not only managing manufacturing operations, but also quality and inventory across global supplier networks. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices: Application Performance Management, Datacenter by Compuware Corporation June 2009 - (Free Research) How APM delivers true end-to-end application service for heterogeneous environments, including distributed and mainframe. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ITIL® v3: What It Is and Why You Should Care by Global Knowledge October 2008 - (Free Research) This paper explains ITIL by describing its benefits, where it comes from, why you need to know about it, which types of IT organization can benefit from using it, and how to get started. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

10 Key Actions to Reduce IT Infrastructure and Operations Cost Structure by Nimsoft, Inc. November 2009 - (Free Research) Infrastructure and operations (I&O) comprise 60% or more of total IT spending worldwide. I&O leaders are under intensifying pressure to reduce costs. This Gartner research note outlines the key actions that should be taken to change the I&O cost structure in the short term (through 2010) and in the longer term (during the next three years). (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

The IBM Rational Jazz Cultural Revolution by Ovum analyst Laurent Lacha by IBM February 2009 - (Free Research) The Jazz application lifecycle management (ALM) platform is project, team and process centric. It redefines not just the way developers relate to one another, but also the way enterprises relate to their software development teams. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Manage the Supply Network: Ensuring Efficient, Effective Supply Chain Operations by SAP AG October 2009 - (Free Research) To succeed, you need to optimally manage the entire scope of your supply chain network. The SAP® Business ByDesign™ solution helps you ensure efficient and effective supply chain operations and increase transparency and visibility throughout – and control over – your entire supply chain network. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Using enterprise architecture to develop a blueprint for improving your energy efficiency and reducing your carbon footprint by IBM December 2008 - (Free Research) This whitepaper is about enterprise architecture as it pertains to finding and maximizing the business value in greener operations. Higher energy efficiency and a smaller carbon footprint are obvious areas of interest for any business, but how do you balance these goals with productivity, customer service, and all your other business concerns? (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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