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VI Service Desk Version 4.0.1 - Free 30 Day Trial! by Velocity Integrations Software, Inc. September 18, 2009 - (Free Research) VI Service Desk fulfills the need to provide consistent, centralized service and support. Tickets are prioritized, assigned to the proper resources and escalated to the next support tier when necessary. Robust Ad-hoc reporting helps IT track trends and justify change. (TRIAL SOFTWARE) GO TO

10 Key Actions to Reduce IT Infrastructure and Operations Cost Structure by Nimsoft, Inc. November 04, 2009 - (Free Research) Infrastructure and operations (I&O) comprise 60% or more of total IT spending worldwide. I&O leaders are under intensifying pressure to reduce costs. This Gartner research note outlines the key actions that should be taken to change the I&O cost structure in the short term (through 2010) and in the longer term (during the next three years). (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Troubleshooting Made Easy In Linux by Global Knowledge May 01, 2009 - (Free Research) Troubleshooting is a necessary evil. Where does one start when the operating system does not start, the application does not load or run correctly, the network hangs or a network service does not listen or perform? Linux is noted for being rock solid, stable, and easy to manage but not as user friendly. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Driving Business Success with Software Reuse by IBM March 01, 2008 - (Free Research) This white paper explains how Software Reuse and its underlying fundamentals have evolved dramatically. It also discusses the benefits of constructing critical enterprise software applications through reusable parts. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Reduce Downtime by 70% - Without Spending a Dime: Applying Best Practices of Successful IT Organizations by Marathon Technologies October 26, 2009 - (Free Research) Read this paper to learn Niel Nickolaisen's proven model for strategic and tactical alignment of IT with business objectives - enabling IT to do more for the business with less. By implementing all four components of Niel's model, IT can dramatically reduce system downtime and closely align their efforts and investments with business priorities. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

eGuide: 10Gb Ethernet-- What You Need to Know by Gigamon September 21, 2009 - (Free Research) Read this eGuide to learn the latest information about 10Gb Ethernet networks and to get useful insight into how to select the best components to optimize your network, traffic, and data center. (EGUIDE) VIEW ABSTRACT | GO TO

Best Practices: Application Performance Management, Network Management by Compuware Corporation June 10, 2009 - (Free Research) A look at application performance management in a network-dependent application delivery model. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to develop the right skills to make selling UC profitable for your business by Catalyst Telecom November 05, 2009 - (Free Research) Many networking channel partners have put up the investment to understand and sell hardware components for unified communications (UC). This Pocket E-Guide details what skills you need to have to bring UC to life. (EGUIDE) VIEW ABSTRACT | GO TO

BMC Service Automation: The next step in the evolution of Business Service Management by BMC Software, Inc November 03, 2009 - (Free Research) As you know, automation is a critical component in achieving long-term IT savings. We've compiled a few resources to give you an overview of the benefits of service automation and the technology behind our comprehensive solution. (ANALYST BRIEF) VIEW ABSTRACT | GO TO

Business Case for IBM Virtualization Solutions: Bottom Line Impact for Enterprise Infrastructures by IBM July 09, 2009 - (Free Research) The IBM Dynamic Infrastructure initiative is a combination of programs, products and services designed to improve service to users, reduce costs and more effectively manage risk across all components of organizational IT infrastructures. (WHITE PAPER) GO TO WHITE PAPER

Vyatta System Quick Start Guide by Vyatta Inc. February 22, 2009 - (Free Research) Vyatta delivers the features, performance, and reliability of an enterprise-class secure router with the added benefits of flexible deployment options, freedom to integrate applications, and the economic advantages of commodity hardware and components. Read this manual to learn more about the Vyatta system and how easy it is to try it out. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

A Guide to Successful CRM Implementations by Relavis Corporation September 08, 2009 - (Free Research) Successful CRM implementations require 3 basic fundamentals - methodology, management, and continuous improvement. This white paper addresses key components of a CRM implementation methodology which will ensure success: Project Team Organization, Implementation Roadmap, Project Lifecycle, and Post-implementation Approach. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Don't Fight Your Data Modeling Tool: Migrate from CA Erwin to Embarcadero ER/Studio by Embarcadero Technologies, Inc. November 05, 2009 - (Free Research) In this webcast, learn how two leading data modeling tools compare and how utilizing advanced data modeling improves productivity, standards compliance and knowledge sharing. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Data Modeling Tools Compared: Embarcadero ER/Studio v. CA Erwin by Embarcadero Technologies, Inc. November 05, 2009 - (Free Research) In this podcast, learn how two leading data modeling tools compare and how utilizing advanced data modeling improves productivity, standards compliance and knowledge sharing. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Creating Sales Opportunities with Lead Scoring by Genius.com October 07, 2009 - (Free Research) Lead scoring is often touted as the new secret sauce that transforms marketing from art to science. This guide will walk you through the process step-by-step, ensuring you have just what you need to drive continuous lead engagement, satisfy the needs of your salespeople, and play a key role in the generation of revenues. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Atrion Enhances Managed Services and Boosts Profit Margins with Nimsoft by Nimsoft, Inc. November 04, 2009 - (Free Research) Atrium needed help gaining end-to-end service level monitoring insights and finding a monitoring platform with a strategic vendor partnership that could help support business growth objectives. Read this case study to learn about the problems Atrion faced and how Nimsoft products helped them overcome those challenges. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Data Center Projects: Commissioning by APC November 02, 2009 - (Free Research) The commissioning process flow is described and critical success factors are discussed. The commissioning process inputs and outputs are also placed in context with other key data center project process phases and steps. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Center Automation - A Forrester 2008 Report by Hewlett-Packard Company April 15, 2008 - (Free Research) This Forrester research brief reviews the top vendors in data center automation (DCA) and rates HP the highest due to the breadth of their solution in the very competitive DCA market. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Dell PowerEdge Servers -- Introducing the Latest Generation by Dell, Inc. and Intel September 02, 2009 - (Free Research) Whether you need a tower, rack, or blade server, or a combination of these, Dell's comprehensive, award-winning PowerEdge family can meet your needs. Dell servers excel in virtualization, power and cooling, embedded systems management, and purposeful design. (BROCHURE) VIEW ABSTRACT | GO TO

Solutions for Small to Medium Data Centers by APC October 23, 2009 - (Free Research) APC® by Schneider Electric enables you to adapt your data center to the changing needs of a business. With the same InfraStruXure® HD-Ready architecture, you can start out with a low-density data center, and later scale up to high density as needed without picking up the phone to call for more capacity, engineering or quotes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for Deployment of Oracle® ASM with Dell™ EqualLogic™ PS iSCSI Storage System by Dell, Inc. July 01, 2009 - (Free Research) This paper outlines the different options available to expand the storage capacity in Oracle databases environments that are deployed on PS EqualLogic™ storage and Oracle ASM. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Project Management Office Best Practices, A step-by-step plan to build and improve your PMO by Oracle Corporation April 01, 2009 - (Free Research) The best-performing project management offices reduce business risk, optimize resources and contribute to business growth through a portfolio management office, according to Gartner. Read this informative paper from Oracle and take your first step to establishing a PMO or maturing your already established PMO. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

FACTS® MANAGED CARE SUITE™ by Ebix Health, Inc. January 2001 - (Free Research) The FACTS MANAGED CARE SUITE provides a full range of reports to help you manage your organization, design plan requirements, and control and monitor costs. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Case Study: Shift to Blades Speeds Up and Simplifies IT by Dell India February 2009 - (Free Research) Read this paper to learn how Precision Automation and Robotics India Ltd reduced server footprint by 50 percent and energy costs by 30 percent by implementing an infrastructure based Dell™ PowerEdge™ blades running virtualization and Dell/EMC SAN array. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Deterministic Garbage Collection: Unleash the Power of Java with Oracle JRockit Real Time by Oracle Corporation August 2008 - (Free Research) This free white paper demonstrates how Java can be successfully deployed for real-time applications that were previously off-limits. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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