Network Management | E-Mail Management | Reporting and End-User Query Tools | IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Desktops/ Workstations | Desktop Management | E-mail Servers | Network Security | Disk-based Backup & Storage/ RAID | Virtualization

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VI Service Desk Version 4.0.1 - Free 30 Day Trial! by Velocity Integrations Software, Inc. September 18, 2009 - (Free Research) VI Service Desk fulfills the need to provide consistent, centralized service and support. Tickets are prioritized, assigned to the proper resources and escalated to the next support tier when necessary. Robust Ad-hoc reporting helps IT track trends and justify change. (TRIAL SOFTWARE) GO TO

GFI MailEssentials: Server Based Anti-Spam Solution - 30 Day Free Trial! by GFI Software Ltd. May 28, 2009 - (Free Research) The #1 server based anti spam solution for Exchange and SMTP servers. GFI MailEssentials uses multiple spam detection filters to capture 99% of spam, whilst minimizing false positives. Also adds various email management tools to your server. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

GFI MailArchiver - Low cost Email Archiving for SMBs by GFI Software Ltd. May 28, 2009 - (Free Research) Email archiving, management and compliance solution for Exchange server that is easy to install and requires minimal administrative effort. Store all corporate email in an easily accessible central location. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Dell™ Reference Architecture Overview for Microsoft® Exchange Server 2007 in a VMware® ESX Server Environment using EqualLogic PS Series Storage by Dell, Inc. May 01, 2009 - (Free Research) This paper describes the Dell Reference Architecture, a blue print or a starting configuration, for designing Microsoft® Exchange Server 2007 storage in a virtualized server environment using Dell™ EqualLogic™ arrays. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SheepDog Builds a Profitable IT Services Business Around Google Apps by Google Apps Authorized Reseller Program September 23, 2009 - (Free Research) See how SheepDog used Google Apps to capitalize on growing business opportunities for advanced cloud computing solutions, generate both one-time and ongoing revenue streams, and build a lucrative and sustainable business model. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Recovery Manager for Exchange - Free Trial! by ScriptLogic Corporation April 10, 2009 - (Free Research) Have you ever had to recover an email regarding an ex-employee whose account and mailbox no longer exists? Has HR ever asked you to find all emails involving certain employees, topics or associated dates? (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

ITIL Version 3 - What the Changes Could Mean to You by Global Knowledge December 2008 - (Free Research) As the IT industry standardizes its operations to solve business problems in the most efficient, effective, economical, and equitable way, ITIL v3 becomes a useful and critical tool. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

10 Key Actions to Reduce IT Infrastructure and Operations Cost Structure by Nimsoft, Inc. November 2009 - (Free Research) Infrastructure and operations (I&O) comprise 60% or more of total IT spending worldwide. I&O leaders are under intensifying pressure to reduce costs. This Gartner research note outlines the key actions that should be taken to change the I&O cost structure in the short term (through 2010) and in the longer term (during the next three years). (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Desktop Authority 8.0 by ScriptLogic Corporation April 2009 - (Free Research) A complete desktop management solution needs to be one that not only meets the standardization requirements of the computer, but simultaneously meets the personalized needs of the user. Desktop Authority 8 comprehensively manages the Windows desktop throughout the desktop lifecycle, reducing the total cost of desktop and application ownership. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

XenDesktop Trial by Citrix October 2009 - (Free Research) Citrix XenDesktop™, a virtual desktop (VDI) and desktop management solution, delivers desktops on-demand to users anywhere while dramatically simplifying desktop management throughout the desktop lifecycle. If you are ready to try XenDesktop for yourself download the evaluation version. (TRIAL SOFTWARE) GO TO

Troubleshooting Made Easy In Linux by Global Knowledge May 2009 - (Free Research) Troubleshooting is a necessary evil. Where does one start when the operating system does not start, the application does not load or run correctly, the network hangs or a network service does not listen or perform? Linux is noted for being rock solid, stable, and easy to manage but not as user friendly. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

VIPRE® Enterprise, version 3.1.3121 - AntiMalware Solution by Sunbelt Software July 2009 - (Free Research) VIPRE® Enterprise has been built from the ground up for robust enterprise malware remediation. With its single-engine malware scanning technology, you get powerful high-performance software that doesn't slow down users' PCs and is low on system resources. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

File System Auditor Version 2.0.8 by ScriptLogic Corporation April 2009 - (Free Research) It sounds simple, but just try to figure out who accessed your confidential data yesterday. IT management standards insist on it, compliance standards require it, but can you deliver? (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Desktop Authority Image Center Version 3.0 by ScriptLogic Corporation April 2009 - (Free Research) How many hours/days does it take to get new PC's prepared for a new employee? What happens when 100 new PC's arrive? Is your desktop management plan missing a key ingredient? Let us help. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

The Growing Email Archiving Dilemma: 11 Considerations To Control Your Email Environment by Mimecast August 2009 - (Free Research) According to industry analysts, email volume in organizations is growing by more than 30% annually, and the average user receives 7MB of data per day via email. In this whitepaper, we'll discuss four reasons that drive organizations to seek an archiving solution and 11 considerations for controlling your email environment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practice Insights: ITIL Service Operation by BMC Software, Inc November 2009 - (Free Research) Service Operation, the fourth book in the IT Infrastructure Library (ITIL) Version 3 publications, assists readers in developing management practices to ensure customers are satisfied and receive the value they expect. BMC experts have compiled an overview based on Service Operation, including valuable commentary, practical guidance and examples. (SCREENCAST) VIEW ABSTRACT | GO TO

eGuide: Best Practices For Selecting An Email Archiving System by Google August 2009 - (Free Research) In this expert E-Guide, you will explore how to implement an email archiving system that is both cost-effective and user-friendly. Gain insight into the top 10 best practices for comprehensive email archiving and learn how to select an archiving product that fits your company's specific needs. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

Software-As-A-Service: An Ideal E-mail Archive Solution for Medium-Size Businesses by Google July 2009 - (Free Research) Despite the many benefits of using email archiving, many organizations still have not adopted an archiving solution and continue to manage their messaging storage levels with quotas. In this analyst report, we'll discuss why medium sized businesses need email archiving, how to make an informed purchase, and make the case for SaaS based archiving. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

IT Savings Made Simple: Rethink Your User Desktops by Citrix October 2009 - (Free Research) Desktop virtualization—the replacement of physical desktops with virtualized versions hosted and delivered from the datacenter—not only allows you to equip your users more efficiently and cost-effectively; it enables a broad range of strategies for reducing cost, improving service and providing more agile support to the organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How It Works: InterScan™ Messaging Hosted Security Provisioning by Trend Micro GmbH September 2008 - (Free Research) Since the SaaS model may be new to some Trend Micro customers and Trend Micro channel partners, this paper describes how Trend Micro provisions trial requests and purchase accounts in a straightforward, step-by-step process. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Control Your Email Environment with these 11 Tips by Iron Mountain Digital September 2009 - (Free Research) The handling of email has become a critical business, IT and regulatory issue, driving a need for email archiving solutions in many organizations. This whitepaper will cover archiving and email management, eDiscovery and knowledge management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Changes to the PMBOK® Guide, 4th Edition, and What You Should Know by Global Knowledge March 2009 - (Free Research) In December 2008, PMI® (Project Management Institute) released the 4th edition version of 'A Guide to the Project Management Body of Knowledge® (PMBOK® Guide)',the Project Management Institute's (PMI's) collection of published “generally recognized good practices” (according to PMI's 4th edition FAQs). (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ITIL V3 and the PMBOK® - Distinct but Complementary by Global Knowledge December 2008 - (Free Research) This white paper examines the IT Infrastructure Library Version 3® (ITIL V3®) and the Project Management Body of Knowledge (PMBOK). (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IDC Report on ITIL: How to manage the IT Service Lifecycle by Hewlett-Packard Company October 2008 - (Free Research) Read this IDC white paper to learn more about IT Infrastructure Library implementation and the ITIL service management lifecycle. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

WhatsUp Gold Premium Edition - Free Trial! by Ipswitch WhatsUp Gold July 2009 - (Free Research) Increasing network availability, measuring network QoS, optimizing bandwidth utilization, documenting network infrastructure, improved application availability and keeping employees productive, customers happy and the business running. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

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