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ITIL Version 3 - What the Changes Could Mean to You by Global Knowledge December 2008 - (Free Research) As the IT industry standardizes its operations to solve business problems in the most efficient, effective, economical, and equitable way, ITIL v3 becomes a useful and critical tool. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Three Must-Have Capabilities for Managing Enterprise Desktop Environments by Bit9, Inc. June 2009 - (Free Research) Today, more than ever, businesses rely on a dependable desktop and laptop environment to drive revenues and growth. This whitepaper will discuss the three must-have principles that represent the most fundamental components that every IT organization must employ to realize a winning desktop management strategy. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

3 Best Practices for Reducing Exchange Downtime by AppAssure Software March 2009 - (Free Research) Although there are many e-mail platforms available, Microsoft Exchange is by far the most dominate with a commanding 65-percent share of the overall market. This eGuide explains the three best practices for reducing Exchange downtime and teaches how to proactively approach disaster recovery for Microsoft Exchange. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Leveraging Virtualization to Consolidate, Optimize and Protect Your IT Infrastructure by Datalink. November 2008 - (Free Research) This paper addresses some of the critical issues of virtualization and some of the ways it can be effectively implemented to help organizations utilize resources more efficiently, reduce costs, manage data across the entire enterprise. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

PCI Compliance in a Silver-Lined Cloud by Alert Logic May 2009 - (Free Research) PCI DSS is tough to achieve, but tougher to maintain. This webcast provides tips from David Taylor, founder, PCI Knowledge Base, on how a cloud based solution maintains compliance and security in a world of shrinking budgets and expanding regulations. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Security on a Budget by Global Knowledge May 2009 - (Free Research) We need to establish cost-effective security as a standard practice. This should be a long-term goal, not just one inspired by a tough economy. This paper explores several innovative ideas to help your organization save money on company security. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enterprise Cloud Storage: How to Cost-Effectively Protect Server Data at Small and Mid-Sized Businesses by Iron Mountain Digital September 2008 - (Free Research) This paper presents a framework to assist in examining current methods of protecting server data -- as well as the solutions designed to optimize server data protection programs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Xenos/EMC Case Study: St. James's Place finds new xPression for its document creation and delivery by Xenos Group Inc. June 2009 - (Free Research) The St. James's Place (SJP) Wealth Management Group offers a wide range of high quality wealth management services to businesses and individuals. This case study shows how SJP worked with Xenos and EMC Document Sciences to implement an integrated document solution (IDS) that enables the creation, formatting, control, transformation, storage.. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Voice over Internet Protocol (VoIP) Phone Hardening-- Part I by Global Knowledge May 2009 - (Free Research) This paper presumes that your enterprise already has a data network security policy in place. It examines the many different settings that are available to help secure the Cisco IP Phones from potential hacker attacks, and it looks at a selection of Cisco secure infrastructure technologies that are especially useful for protecting voice systems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Accelerated Process Development and Execution in Large IP Service and Network Migration Programs by Alcatel-Lucent March 2009 - (Free Research) The lessons from this whitepaper are applicable to a wide array of IP transformation programs and technically complex change management projects. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Implementing ITIL Using the PMBOK Guide in Four Repeatable Steps by Global Knowledge January 2006 - (Free Research) This white paper provides an overview of the PMBOK® and the key process areas and functions within the IT Infrastructure Library. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

10 Red Hat® Linux™ Tips and Tricks by Global Knowledge December 2008 - (Free Research) Global Knowledge and Red Hat have assembled 10 Tips and Tricks from Red Hat Certified Engineers® (RHCEs) to give you a quick reference guide to help you navigate Red Hat® Linux™ systems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Getting Back to Business: Speed of Recovery for Microsoft Exchange Begins with Adequate Levels of Protection by BakBone Software April 2009 - (Free Research) This whitepaper takes a close look at the impact of e-mail downtime on today's businesses and highlights ways to meet strict data recovery needs by describing the most common approaches to Exchange data protection and effective ways to meet and manage Exchange RTO and RPO requirements. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Fast and Reliable Backup and Disaster Recovery for Mission-Critical Windows Applications by AppAssure Software June 2009 - (Free Research) This presentation details the functions of Replay AppImage, a backup and recovery solution for windows workloads, including virtual. Replay AppImage is an application-aware, disk-based imaging solution that automatically and continuously images your entire Windows application server. (PRODUCT DEMO) VIEW ABSTRACT | GO TO

Application List: Applications that Blue Coat PacketShaper Classifies and Controls by Blue Coat April 2009 - (Free Research) Check out this data sheet for a categorized listing of 600 common applications for which Blue Coat PacketShaper delivers an accurate picture of network traffic. (DATA SHEET) VIEW ABSTRACT | GO TO

Master Data Management: Extracting Value from Your Most Important Intangible Asset by SAP America Inc January 2007 - (Free Research) Effective master data management can save time and money - even enable the capture of incremental revenues, it can also reduce costs while improving customer service. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The CIO's Guide to Mobile Applications by BlackBerry January 2005 - (Free Research) This paper provides a framework for understanding how to build a business case for an enterprise wireless solution that goes beyond email, learn about the potential benefits and costs that are associated with these wireless solution strategies. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Evaluating Concentric Managed Backup by Concentric June 2009 - (Free Research) In this white paper, you will learn about some of the underlying technology and architecture behind the capabilities of Concentric Managed Backup. Technical decision-makers should come away from this document with a deeper knowledge of the Concentric Managed Backup platform and its overall architecture. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

New Trends in Content-addressed Storage (CAS) by Storage Decisions May 2009 - (Free Research) CAS, (Content Addressable Storage) is a mechanism that can store and retrieve information based on its content, not its storage location. Explore this presentation to learn more about CAS and the innovative new solutions that are swiftly gaining popularity. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Continuous Data Protection (CDP) Strategies for the Enterprise by Symantec Corporation May 2009 - (Free Research) This expert webcast presentation will discuss the pros and cons of CDP, how it fits into your architecture and DR plan, and ultimately whether it's a good fit for your organization. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Intelligent Data Management for SMBs by Dell, Inc. January 2009 - (Free Research) The Intelligent Data Management (IDM) approach is used to simplify IT with products, services, and partnerships that make it easy and affordable for SMBs to manage and leverage their information from creation to end of life. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Customer Success Story: FTD Replicates Oracle to EnterpriseDB by EnterpriseDB Corporation April 2009 - (Free Research) Read this customer success story to learn how Florists' Transworld Delivery (FTD), the world's leading provider of floral-related products and services, leveraged EnterpriseDB's Postgres Plus Advanced Server to overcome it's peak-time reporting overload challenges. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Virtualization Jumpstart Program by ePlus Technology April 2007 - (Free Research) The ePlus Virtualization Jumpstart Program provides you with a meaningful introduction to implement and support a virtualized environment. This four-day program includes the installation and configuration of a working VMware environment with one-on-one training from a VMware Certified Professional (VCP). (BROCHURE) VIEW ABSTRACT | GO TO

Tools for SQL Server Heros by AppAssure Software June 2009 - (Free Research) Please join this webcast with Brian Oliver, SQL Server Expert - specializing in backup and disaster recovery strategies. He discusses the challenge's that SQL Server database administrators face today, backup best practices and pitfalls, and resources and Q&A. A brief demo of AppAssure's Replay AppImage will also be presented. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Windows Server 2008 Backup Tool - A Review of Its Features by Global Knowledge October 2008 - (Free Research) This white paper presents some of the more significant pros and cons of the Server 2008 version of the backup tool that debuted in Windows Vista. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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