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Achieving Service Excellence Across The Enterprise by Numara Software
February 01, 2009 - (Free Research) Common problems with interdepartmental handling of customer issues include a mismatch of priorities, no shared understanding of customer impact, and overall communication problems between teams. The solution is to create enterprise-wide workflow and visibility..
Capturing the Essence of Accounts Payable Automation by ReadSoft
August 19, 2009 - (Free Research) This paper discusses everything you need to make an educated and informed decision on automating your AP processes. Read this paper to learn the potential problems and solutions to automating AP. This paper will also examine the development of the types of solutions available in the marketplace today.
Regaining Control of the Corporate Network to Ensure Business Processes by Blue Coat
April 16, 2009 - (Free Research) Blue Coat Systems CEO Brian NeSmith discusses how the ADN brings together Application Performance Monitoring, WAN Optimization and Secure Web Gateway technologies to deliver the visibility, acceleration, and security that enables enterprises to align network resources with business goals.
The Growing Email Archiving Dilemma: 11 Considerations To Control Your Email Environment by Mimecast
August 05, 2009 - (Free Research) According to industry analysts, email volume in organizations is growing by more than 30% annually, and the average user receives 7MB of data per day via email. In this whitepaper, we'll discuss four reasons that drive organizations to seek an archiving solution and 11 considerations for controlling your email environment.
Daily Active Directory Administration: Simplified, Streamlined - and Successful by Quest Software
October 02, 2009 - (Free Research) Active Directory certainly gets plenty of attention when it comes to high-profile issues like security, compliance, auditing, and so forth—but what about all of the work you do managing AD on a day-to-day basis? Learn how Quest ActiveRoles Server (ARS)makes AD administration more efficient, automated, consistent, powerful and faster.
Control Your Email Environment with these 11 Tips by Iron Mountain Digital
September 25, 2009 - (Free Research) The handling of email has become a critical business, IT and regulatory issue, driving a need for email archiving solutions in many organizations. This whitepaper will cover archiving and email management, eDiscovery and knowledge management.
Seven Practical Steps for Federal Cyber Security and FISMA Compliance by Tripwire, Inc.
April 27, 2009 - (Free Research) This paper provides seven practical steps any information security organization can take to improve information system security and achieve compliance with relevant regulations, standards and internal security and operational policy.
No Paper Weight - IT Briefing by IBM
January 2007 - (Free Research) Organizations face a tremendous challenge in meeting the many different regulatory compliance issues driven by legislation, auditors and litigation.
The Importance of a Single Platform for Data Integration and Quality Management by SAP America Inc
June 2009 - (Free Research) This paper examines the evolution of the data integration and quality industry, and explains the benefits of moving toward a single data services architecture. It outlines requirements for a software platform for supporting such an architecture, and, as an example, reviews the BusinessObjects Data Services XI Release 3 platform.
Applying Knowledge Management to Project Management by Global Knowledge
June 2009 - (Free Research) There is a growing, interdisciplinary field known as knowledge management that is dedicated to how we acquire, organize, manage, share, and utilize knowledge and information. This white paper will discuss what knowledge management is, why it is important, and how you can apply knowledge management to project management.
Restoring deduplicated data today by Quantum Corporation
July 2009 - (Free Research) James Brissenden, Sr. Strategy Consultant at GlassHouse Technologies, discusses the issues surrounding restoring deduplicated data in this podcast.
Six Secrets to 24x7 Exchange Availability by Marathon Technologies
September 2009 - (Free Research) The following six secrets to 24x7, disaster-tolerant Exchange will show you how to implement an Exchange environment with zero lost data and continuous application availability—with no IT intervention—in the event of a disaster.
Schneider Electric Improves System Availability and Boosts Corporate Confidence in IT by Compuware Corporation
July 2009 - (Free Research) Dave Patzwald, CIO of Schneider Electric's North American Operating Division, was given a direct challenge to "fix the systems availability issue." Find out how he brought the facts to the table, allowing Schneider's IT team to get the right people in the room, identify root causes of problems and communicate effectively with business customers.
ITIL for the Real World by Numara Software
January 2009 - (Free Research) This webinar will show you how Numara FootPrints 9 provides practical, rapid ITIL v3 enablement for the vital processes that support the demands of your customers and focuses on providing the best possible experience to your customers.
Advancing your SAP Netweaver: Maximize the value of SAP Netweaver with Atos Origin by Atos Origin
November 2009 - (Free Research) Enterprises that embrace SAP NetWeaver early will gain a tremendous competitive advantage. And by using the proven experience of Atos Origin nothing is left to chance. Atos Origin will provide transparency regarding the costs and benefits and help turn your vision into results using our proven global SAP expertise and integration experience.
Orion Application Performance Monitor (APM) by SolarWinds, Inc.
July 2009 - (Free Research) Orion APM delivers at-a-glance top 10 lists, map views, and graphs that enable you to quickly identify, troubleshoot, and resolve performance issues with business-critical applications. With Orion APM as your co-pilot, you can isolate performance issues before they affect your end users. Download this free trial to check it out for yourself.
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