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5 Steps to Reducing Downtime: Best Practices for Windows Server Application High Availability by Marathon Technologies September 28, 2009 - (Free Research) This white paper discusses five steps for protecting Windows Server applications from downtime, offering established best practices to reduce potential single points of failure and ensure rapid recovery or continued operations in the event of failure. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Green IT: Beyond the Data Center -- How IT Can Contribute to the Environmental Agenda Across and Beyond the Business by Accenture February 2009 - (Free Research) This whitepaper looks at the ecological impact of a business's entire IT infrastructure and provides the CIO with a holistic prospective to a business's carbon footprint. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Six Secrets to 24x7 Exchange Availability by Marathon Technologies September 2009 - (Free Research) The following six secrets to 24x7, disaster-tolerant Exchange will show you how to implement an Exchange environment with zero lost data and continuous application availability—with no IT intervention—in the event of a disaster. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Plain Talk About Training Payment Options: The IT Professional's Guide to Making Smart Training Decisions by Global Knowledge September 2009 - (Free Research) Studies show that training has a positive impact on performance, for both students and their companies. More than 60% of IT managers believe that the skill of their teams is the most important success factor for critical IT functions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT Modernization: An Exercise In Alignment by Hewlett Packard Company and Intel June 2009 - (Free Research) A survey conducted in February 2009 by the Economist Intelligence Unit, sponsored by Oracle and HP, shows in most companies the business functions and the IT function understand the benefits of modernization. But that does not mean that most companies know how to do it right. Read this white paper for practical advice on achieving modernization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT modernization: An exercise in alignment by Hewlett-Packard Company June 2009 - (Free Research) A survey conducted in February 2009 by the Economist Intelligence Unit, sponsored by Oracle and HP, shows that in most companies both the business functions and the IT function understand the potential benefits of modernization. But that does not mean that most companies know how to do it right. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Achieving Sustained Growth through Operational Excellence by SAP AG June 2009 - (Free Research) Operational excellence is a simple concept with complex implications. Consistently doing things well across every element of the value chain is clear enough in principle. The ultimate goal is a "single source of truth" where senior executives have shared visibility into all parts of the organization, enabling management by facts. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Ensure That Your Employees Will Want to Use CRM by Pivotal CRM, a CDC Software solution February 2009 - (Free Research) This paper outlines the technology building blocks that enable you to create an information-rich environment that empowers your workforce to perform at its peak. Learn how to use data to its fullest--without having to become IT experts. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sustained Growth Through Operational Excellence by SAP America Inc June 2009 - (Free Research) Operational excellence is a simple concept with complex implications. Consistently doing things well across every element of the value chain is clear enough in principle. The ultimate goal is a "single source of truth" where senior executives have shared visibility into all parts of the organisation, enabling management by facts. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Network Boost: control all data in your network and accelerate your data exchanges by Orange Business Services April 2009 - (Free Research) This quick Flash presentation gives us an overview of Network Boost, a turn-key networking solution that offers application acceleration tools that are focused on achieving performance objectives. (PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

Performance First: Performance-based Network Management Keeps Organizations Functioning at Optimum Levels by NetQoS, Inc. October 2009 - (Free Research) In this whitepaper, you will learn about the current shift in focus from network availability to application performance and how a new management model, what NetQoS calls Performance First™, will empower you to advance to the next level in managing your network for application performance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Aberdeen Report: Five-Step Mobility Management Plan for Lowering TCO per Mobile Employee, Reducing Risk and Increasing User Productivity by BoxTone October 2009 - (Free Research) This complimentary Aberdeen report details how best-in-class companies are using a 5-Step Mobility Management approach to take control of their burgeoning mobile infrastructures. A must read for IT executives looking to cut mobility TCO and support costs, reduce security risks and increase mobile user productivity. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Managing Device Diversity: How To Embrace Employee-Owned BlackBerry, iPhone and Windows Mobile Smartphones (And Make Your CIO Smile) by BoxTone October 2009 - (Free Research) This free handbook explains why "enabled compliance" is what IT management and CIOs need to maximize mobile worker productivity while optimizing the balance of service quality, cost and risk to the organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Renewed Finance Function - Extending Performance Management Beyond Finance by SAP America Inc June 2009 - (Free Research) Companies and their stakeholders have always had high expectations for their finance teams. But this research program reveals that, most recently, these pressures- from regulators, from investors, and from competitors&#$5; are pushing companies to look for more from their finance teams in two main, but often conflicting, areas. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Hitachi Consulting Sees Its Way to Application Control with Blue Coat by Blue Coat October 2009 - (Free Research) With two data centers serving 24 offices in the U.S., Europe and India, Hitachi Consulting required a solution that could provide visibility into the applications running on the network while selectively accelerating business critical ones. Read on to learn about the solution they found. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Help Desk vs. Service Desk: Which One is Right for You by Numara Software March 2009 - (Free Research) This white paper is intended to help support center managers self-assess their center's primary functions and maturity level in order to choose an incident management system that best fits their needs without wasting money on features that will not be used. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Trends and Direction of Enterprise Architecture (EA) by Infosys Technologies Limited February 2009 - (Free Research) Infosys' Enterprise Architecture (EA) Survey 2008-09 reveals that EA enables business transformation, its practices continue to mature, and increased outsourcing of EA functions is a strong future possibility. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Data Center Projects: System Planning by APC February 2009 - (Free Research) The planning sequence described in this paper covers the design of the data center's physical infrastructure layer, whose job it is to house, power, cool, and protect the data center's computing and network functions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

'Lights Out' IT Management -- Automate Problem Identification & Resolution by Dorado Software September 2008 - (Free Research) Lights-Out IT Management refers to the automation of both problem identification and problem resolution. The successful implementation of Lights-Out IT Management is built upon an integrated system that provides three key management functions: find, configure, and monitor. Read on to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Log & Event Management. File Integrity Monitoring. Endpoint Monitoring & Control. ONE INTEGRATED SOLUTION by LogRhythm, Inc. September 2009 - (Free Research) Typically organizations acquire and managed separate products for log management, event management, file integrity monitoring and endpoint monitoring & control. LogRhythm brings these traditionally disparate functions together in one fully integrated system. (PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

Implementing ITIL Using the PMBOK Guide in Four Repeatable Steps by Global Knowledge January 2006 - (Free Research) This white paper provides an overview of the PMBOK® and the key process areas and functions within the IT Infrastructure Library. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Seven Ways ITIL Can Help You in an Economic Downturn by BMC Software, Inc June 2009 - (Free Research) IT Infrastructure Library® (ITIL®) best practices promote a well-functioning, collaborative IT environment that can enable the business and your IT organization to cope with the effects of economic stress. ITIL can help you to deliver higher-performing technology services that help your business to be both more competitive today and... (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enabling The Lean Enterprise: A Three-Tiered Approach to Improving Your Operations by SAP America Inc June 2009 - (Free Research) Recently, many businesses have used lean principles to move from a decentralized corporate management mode to a hybrid model - recognizing that different functions require different levels of centralized management to be efficient and effective. Read this whitepaper to learn a three-tiered approach to improving your operations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Recovery Manager for Exchange - Free Trial! by ScriptLogic Corporation April 2009 - (Free Research) Have you ever had to recover an email regarding an ex-employee whose account and mailbox no longer exists? Has HR ever asked you to find all emails involving certain employees, topics or associated dates? (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Desktop Authority Image Center Version 3.0 by ScriptLogic Corporation April 2009 - (Free Research) How many hours/days does it take to get new PC's prepared for a new employee? What happens when 100 new PC's arrive? Is your desktop management plan missing a key ingredient? Let us help. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

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