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IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Virtualization | Data Center Management | Business Process Management (BPM) | Change and Configuration Management | Enterprise Systems Management | Availability, Performance and Problem Management | Business Intelligence Solutions | Network Management | Application Management and Maintenance

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Sustainable IT virtualization helps Earth Rangers accommodate 100 percent growth while saving 90 percent on data center space and 85 percent on energy costs by Dell and VMware

March 01, 2009 - (Free Research) When it was time to refresh the headquarters' IT infrastructure, the Earth Rangers IT group knew that any new computer systems had to meet their own high environmental standards. In this case study, you'll learn why they decided to create a virtualized server infrastructure using solutions from Dell and VMware and the benefits achieved.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Top Approach To Improve Virtual Service Delivery by Opalis Software, Inc.

July 01, 2009 - (Free Research) A financial services provider offering personal, commercial, corporate and institutional services across Canada and the US needed to standardize requests and eliminate manual management. With the Opalis solution, the bank automated five processes - a VM request portal, provisioning, decommissioning, backup, and lease expiry of all virtual machines
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success by Pivotal CRM, a CDC Software solution

February 20, 2009 - (Free Research) This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Ensure That Your Employees Will Want to Use CRM by Pivotal CRM, a CDC Software solution

February 20, 2009 - (Free Research) This paper outlines the technology building blocks that enable you to create an information-rich environment that empowers your workforce to perform at its peak. Learn how to use data to its fullest--without having to become IT experts.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cloud computing 101 by Platform Computing Corporation

October 29, 2009 - (Free Research) Tune into this podcast for expert insight into the impact of cloud computing on your IT infrastructure. Hear from cloud computing expert, Jeff Kaplan, as he explains the basic pressures driving cloud computing. Learn about Amazon's influence on the cloud market and discover the 3 elements that attract enterprises to the cloud.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

"up.time 5" by uptime software - Free 30 Day Trial! by uptime software inc.

October 29, 2009 - (Free Research) Deeply monitor all Virtual, Physical and Cloud based servers, applications, resources, and services from a single, unified dashboard with "up.time". Immediately cut costs and drive global performance and availability.
(TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Best Practices for Virtualizing Distributed Environments: Enterprise-Class Virtualization for Remote Office and Branch Office Infrastructures by VM6 Software

October 27, 2009 - (Free Research) This whitepaper provides the 4 best practices that IT leaders of ROBO organizations need to consider when virtualizing their businesses, providing ROI tips and establishing a roadmap for reducing the Total Cost of Ownership for virtualizing the distributed ROBO environment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Distributed IT Infrastructures: Alternative Approaches by VM6 Software

October 27, 2009 - (Free Research) This whitepaper outlines the benefits derived and the costs associated with virtualization in the Remote Offices/Branch Offices, in the classic model versus the proposed model.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enterprise Cloud Computing: Transforming IT by Platform Computing Corporation

July 01, 2009 - (Free Research) This white paper examines the evolution of private clouds and discusses how many organizations that have implemented grid or virtual machines are moving towards private clouds. It also describes how organizations can successfully implement this new IT delivery model using a phased approach that starts with cloud management software.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Reduce Server Sprawl for Optimal VM Management by Opalis Software, Inc.

July 01, 2009 - (Free Research) Opalis reduces the time, cost, and error potential of manual approaches to virtual service management by automating virtual lifecycle management, incident response and change management in your virtual infrastructure. The solution provides a level of control that eliminates sprawl and allows you to rapidly respond to changing business needs.
(PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

Extend Management Tools to Virtual Services by Opalis Software, Inc.

July 01, 2009 - (Free Research) Virtual Sprawl stands in the way of achieving the promise of virtualization. In order to optimize virtualization without increasing the staff, time and cost required to manage these environments IT departments need to automate management best practices by extending their existing management tools to virtual services.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

N-central 6.7 by N-able Technologies

August 01, 2009 - (Free Research) N-central FREE for one year. Add the #1-rated Network and Systems Management Software to your business for FREE. No charge. No strings. No worries. N-able Technologies is offering you a free one-year subscription to our #1-rated N-central network and systems management software.
(TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

The Need for Best of Breed. Tips for your ERP & BI Application Strategy by IBM Cognos

June 25, 2009 - (Free Research) This Webcast can help you put your business intelligence (BI) and enterprise resource planning (ERP) needs into perspective with application strategy tips offered by Ray Wang at Forrester Research.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Webcast: Winning Strategies for the Evolving Legal Marketplace by BlackBerry

October 05, 2009 - (Free Research) In this webinar, you'll learn about the rapidly changing state of law firms, how law firms must pay closer heed to business management issues to remain competitive. You'll hear the voice of the client and what law firms must do to succeed in the face of change.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Surviving and Thriving in a Challenging Market: How Customer-centric Strategies Can Help Financial Services Firms Weather Market Volatility and Economic Uncertainty by Pivotal CRM, a CDC Software solution

February 20, 2009 - (Free Research) This white paper explains how financial services firms across the industry and around the globe can use customer-centric strategies and CRM tools to maximize the value and loyalty of their client base and gain insight into new areas of opportunity.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Client Relationship Management for Asset Managers by Pivotal CRM, a CDC Software solution

February 20, 2009 - (Free Research) This white paper describes how client relationship management (CRM) technology can help mutual fund wholesalers and institutional asset managers address these core industry challenges and effectively foster.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Control Virtual Sprawl - 3 Ways to Achieve a Responsive , Flexible and Compliant Infrastructure by Opalis Software, Inc.

August 28, 2009 - (Free Research) This webinar will discuss the causes, costs, and cures for virtual sprawl, Gartner's best practices for managing virtual environments, and configurations that gradually drift out of compliance and how to fix those systems.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The Top 3 Reasons CRM Initiatives (Still) Fail - And How To Avoid Them by Pivotal CRM, a CDC Software solution

June 09, 2009 - (Free Research) This white paper looks at the top three reasons that CRM initiatives fail to achieve their goals and provides clear, practical recommendations for ensuring that your CRM initiative avoids these pitfalls and delivers desired returns.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dell Virtualization Consulting Services Video by Dell, Inc. and Intel

September 03, 2009 - (Free Research) Virtualization is a rapidly evolving technology with many moving parts, making increasingly difficult for customers to develop an effective strategy. Every organization moves at a different pace. Dell delivers tailored solutions for every customer.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Total Economic Impact™ Of Esker DeliveryWare by Esker Inc.

July 10, 2009 - (Free Research) Read this commissioned Total Economic Impact (TEI) study conducted by Forrester Consulting on behalf of Esker to learn more about how beneficial going paperless can be for your company and how Esker DeliveryWare can help today.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

E-Discovery: Thriving in the Information Explosion and Recent Economic Times by Hewlett-Packard Company

October 2008 - (Free Research) Join us for an informative discussion about how to not only survive these challenging times, but to use information management to thrive during them.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Hitachi Consulting Sees Its Way to Application Control with Blue Coat by Blue Coat

October 2009 - (Free Research) With two data centers serving 24 offices in the U.S., Europe and India, Hitachi Consulting required a solution that could provide visibility into the applications running on the network while selectively accelerating business critical ones. Read on to learn about the solution they found.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Why Virtualize? What are the Benefits? by Dell and VMware

May 2009 - (Free Research) Join Tim Webb, Director, Dell Data Center & Virtualization Practice, as he describes how Dell Virtualization Solutions can help reduce costs while improving IT agility, quality of service, and reliability.
(VIDEO) VIEW ABSTRACT | GO TO

Becoming Proactive In Application Performance Management by Compuware Corporation

January 2009 - (Free Research) Poor application performance results in significant financial losses for most companies. Find out why, and more importantly how to avoid these losses by moving toward proactive application performance management, in this research from Forrester Consulting commissioned by Compuware.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Boosting Efficiency with IT Process Automation by CA

June 2008 - (Free Research) As data center infrastructures become increasingly complex, so do the IT processes--such as incident management and server provisioning--that keep infrastructure up and running.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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