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Your search for keyword: Best Practices In Customer Service In Banks returned 846 results.
 
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Business Process Management (BPM) | IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Data Center Management | Business Intelligence Solutions | Application Management and Maintenance | Change and Configuration Management | Availability, Performance and Problem Management | Application Lifecycle Management(ALM) | Virtualization | Enterprise Systems Management

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Practices and Trends in Enterprise Application Management by Compuware Corporation

December 22, 2008 - (Free Research) Deploying business applications and vertical industry applications is complex and time-consuming. EMA research has found that while enterprise IT organizations are very good at deploying and maintaining infrastructure, they are still struggling to effectively deploy and manage the business services and applications that infrastructure supports.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices in Reconciliation: A Practical Guide for Asset Managers by Advent Software, Inc

July 2008 - (Free Research) This whitepaper explains why automated reconciliation is quickly evolving into a competitive necessity. The costs associated with manual reconciliation, the benefits from automation, and the best reconciliation workflow model will all be discussed.
(WHITE PAPER) GO TO WHITE PAPER

5 Steps to Reducing Downtime: Best Practices for Windows Server Application High Availability by Marathon Technologies

September 2009 - (Free Research) This white paper discusses five steps for protecting Windows Server applications from downtime, offering established best practices to reduce potential single points of failure and ensure rapid recovery or continued operations in the event of failure.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices: Protect Your Online Revenue Through Web Performance Testing by Gomez

September 2009 - (Free Research) Tune in to this webcast to hear from an industry expert as she discusses drivers and best practices for effective web performance testing and quality life-cycle management for today's rich and complex applications.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Best Practice Insights: ITIL Service Operation by BMC Software, Inc

November 2009 - (Free Research) Service Operation, the fourth book in the IT Infrastructure Library (ITIL) Version 3 publications, assists readers in developing management practices to ensure customers are satisfied and receive the value they expect. BMC experts have compiled an overview based on Service Operation, including valuable commentary, practical guidance and examples.
(SCREENCAST) VIEW ABSTRACT | GO TO

Best Practices for Virtualizing Distributed Environments: Enterprise-Class Virtualization for Remote Office and Branch Office Infrastructures by VM6 Software

October 2009 - (Free Research) This whitepaper provides the 4 best practices that IT leaders of ROBO organizations need to consider when virtualizing their businesses, providing ROI tips and establishing a roadmap for reducing the Total Cost of Ownership for virtualizing the distributed ROBO environment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Resiliency for a Smarter Planet: New, Affordable Ways to Ensure IBM Power Systems Availability by Vision Solutions

March 2009 - (Free Research) Do you have the right technologies to compete in today's economic times? IBM's Dynamic Infrastructure™ initiative combined with Resilience 2.0 technologies from Vision Solutions deliver a secure, virtualized, energy efficient, and highly resilient IT environment for businesses of any size.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Requirements engineering for the automotive industry. by IBM

March 2009 - (Free Research) This white paper explores requirements engineering and its groundbreaking role in product development and engineering for the industrial segment. It discusses the best practices and benefits of requirements engineering, and how automotive manufacturers can overcome today's quality and cost challenges using those best practices.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for Network Transformation for Carrier Ethernet Services by ECI Telecom

May 2009 - (Free Research) ECI's 1Net architecture helps service providers converge core Ethernet and DWDM networks for increased service flexibility while lowering operating and capital expenses. ECI's converged network not only addresses the needs of operators, but also sets a new standard for network efficiency and service quality. Read this whitepaper to find out more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Process Management Best Practices by PointSource

October 2009 - (Free Research) The roles that business and IT play in BPM are significantly different and understanding those roles is critical to the success of a BPM Solution. This Pocket E-Guide will identify the role each side plays, why the combined roles are important and the effect that implementing a Center of Excellence (COE) plays in the process.
(EGUIDE) VIEW ABSTRACT | GO TO

Four Common ERP Implementation Mistakes by IFS

January 2009 - (Free Research) Here are four common mistakes an implementation leader and team can make, and suggestions on how to avoid them.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Power of Automation: The EDS Story by Hewlett-Packard Company

September 2009 - (Free Research) It is becoming increasingly difficult for data center pros to manage their IT environments. This webcast explores best practices for automation and details the benefits you can realize from implementing the technology.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Best Practices: Application Performance Management, Overview by Compuware Corporation

June 2009 - (Free Research) Discusses end-to-end APM as a process focusing on the key areas that impact overall service delivery: design, implementation and operations.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sales and Marketing: The New Power Couple by Microsoft

December 2008 - (Free Research) This white paper will review the obstacles to making business development a team sport and then will present best practices around people, process and technology for aligning the sales and marketing organization.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improving Sales Productivity: An Opportunity for Sales and IT Leadership by Microsoft

April 2008 - (Free Research) The main focus of this white paper is about revealing key factors in sales rep productivity, including what helps improve their efficiency (increasing selling time) and effectiveness (getting better results from the available selling time). Both are important and require strong leadership and teamwork between the sales and IT departments.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

High Availability with Oracle Database 11g Release 2 by Oracle Corporation

September 2009 - (Free Research) This white paper reviews the common causes of application downtime and discusses Oracle's Maximum Availability Architecture framework that provides clear and concise guidance on implementing best practices using Oracle's proven high availability technologies.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Application Lifecycle Management (ALM) software solutions for green IT by IBM

February 2009 - (Free Research) This whitepaper will explore best practices for green IT and how Application Lifecycle Management (ALM) can help companies achieve green IT processes for software application management. Specifically, ALM solutions can help IT organizations reduce energy consumption and costs associated with multi-site software development.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Introduction to CloudController by InContinuum Software

September 2009 - (Free Research) Watch this webcast to learn how to design a cloud-based services platform from your virtual infrastructure to improve operational efficiency. Discover a Web-based application that automates virtual configuration, chargeback, provisioning and deployment. Learn how to set-up multi-level user hierarchy to enhance IT security.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Managing Performance Through the Web Application Delivery Chain - IDC by Gomez

October 2009 - (Free Research) In this paper Gomez poses several questions to Tim Grieser, vice president of IDC's Enterprise System Management Software program, on behalf of Gomez's customers. Read on to learn the answers to some of the most important questions regarding web-based applications.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Seven Ways ITIL Can Help You in an Economic Downturn by BMC Software, Inc

June 2009 - (Free Research) IT Infrastructure Library® (ITIL®) best practices promote a well-functioning, collaborative IT environment that can enable the business and your IT organization to cope with the effects of economic stress. ITIL can help you to deliver higher-performing technology services that help your business to be both more competitive today and...
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Five Steps To Effective Corporate Governance by Wipro Technologies

February 2009 - (Free Research) This whitepaper takes a look at the importance of corporate governance in today's context, some best practices that companies can adopt in this area for effective corporate governance and, more specifically, lays out 5 important steps to effective corporate governance.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

PODCAST: Break free from high application costs and application backlog with Enterprise Mashups by IBM

August 2009 - (Free Research) Come learn best practices for getting started with enterprise mashups and lowering application costs in this information-packed podcast.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Best Practices for Managing Data Center Costs via Application and Server Consolidation by Sun Microsystems, Inc. and Intel Corporation

September 2009 - (Free Research) This paper shows how next-generation Sun servers, based on the Intel Xeon processor 5500 series, allow IT organizations to meet these challenges by delivering game-changing performance and virtualization improvements that help enable companies to leverage best practices for IT management, application deployment, work processes, and cost control.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Guide to Better Decision-Making for Your SMB Through IT by SAP America Inc

June 2008 - (Free Research) Small and midsize companies that can successfully align IT with their business objectives will be the ones to stay ahead of the competition by having access to the right information at the right time, allowing for better, faster decisions.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Realizing ITIL V3: Top Technologies to Drive Value by Hewlett-Packard Company

August 2008 - (Free Research) Interested in ITIL v3 but not sure how to start? ITIL v3 best practices define how IT can better organize itself to understand and meet business needs, from strategy to operations and ongoing improvement.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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