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eBook: Lean ITSM Methods in Lean Times by SearchCIO.com
November 20, 2009 - (Free Research) As IT shops continue to look forways to cut costs, increase efficiency and improve service,many turn to IT Service Management frameworks for guidance. Learn how to adopt or advance your use of ITSM practices to streamline IT and build an efficient, service-oriented organization.
Gartner Videocast-- Lean IT: Innovations in Managing IT Service Quality by CA
November 20, 2009 - (Free Research) Effective management is critical to addressing IT challenges. In this program, leading experts David Williams of Gartner and Roger Pills of CA break down IT's three key challenges to managing IT complexity: aligning IT to the business, managing costs, and IT maturity.
eBook: PPM: From Efficiency To Alignment by SearchCIO.com
November 18, 2009 - (Free Research) Following project and portfolio management methodologies can help you keep a handle on costs and pursue the projects with the greatest value to the business. Here's how.
Migrating to the New Dell Management Console by Dell, Inc. and Intel
May 19, 2009 - (Free Research) Read this white paper to learn how the Dell™ Management Console Powered by Altiris™ from SymantecTM centralizes multiple aspects of systems management into a single easy-to-use tool.
Four Starting Points for Effective Project and Portfolio Management by Hewlett-Packard Company
August 2008 - (Free Research) Many IT project management initiatives often miss goals, exceed budgets and fail to deliver benefits. Read this paper to learn how optimizing project management can help organizations transition from managing IT projects to managing business outcomes.
CIO Decisions eZine: ITSM Managing for Efficiency and Effectiveness by SkillSoft Corporation
November 2009 - (Free Research) IT Service Management frameworks are helping CIOs leverage best practices to lead change, improve response time and better manage the IT/business relationship. In this CIO Decisions eZine, experts offer insights into how to roll out your ITSM implementation.
IOS Tips and Tricks by Global Knowledge
November 2009 - (Free Research) There are some helpful things we can do with Cisco’s IOS to make our lives easier. This white paper will present some useful commands, followed (in parentheses) by their most concise shortcuts (at the time of this writing).
ITIL for the Real World by Numara Software
January 2009 - (Free Research) This webinar will show you how Numara FootPrints 9 provides practical, rapid ITIL v3 enablement for the vital processes that support the demands of your customers and focuses on providing the best possible experience to your customers.
The Friendly Face of IT: User-friendly IT Management by Numara Software
January 2009 - (Free Research) This webinar and service catalog demo will show you how Numara FootPrints Service Catalog will help your organization quickly provide an attractive menu of services tailored to your customers while providing transparency of service costs.
The Trends and Direction of Enterprise Architecture (EA) by Infosys Technologies Limited
February 2009 - (Free Research) Infosys' Enterprise Architecture (EA) Survey 2008-09 reveals that EA enables business transformation, its practices continue to mature, and increased outsourcing of EA functions is a strong future possibility.
Project Comparisons: AS/400 WebSphere vs. HP/Oracle/INFINITE by Hewlett-Packard Company
September 2009 - (Free Research) Read this paper for a detail comparison of AS/400 WebSphere and HP/Oracle/INFINITE. Points of contrast include initial cost, ease of upgrade, return on investment, duration and intensity of training, and total cost of investment.
Modernizing Your Legacy AS/400 applications by Hewlett-Packard Company
July 2008 - (Free Research) With recent AS/400 announcements, companies operating on the AS/400 today have a decision to make—rehost, rewrite, or replace. The key thing to remember when migrating your AS/400 application infrastructure is that it is all about delivering the intended business outcome— generating new services to win new customers.
Implementing Best Practices: The Dell Management Console and ITIL by Dell and Symantec
March 2009 - (Free Research) The Dell™ Management Console Powered by Altiris™ from Symantec™ provides a comprehensive management platform based on standardized IT Infrastructure Library (ITIL) processes—facilitating the adoption of industry best practices and helping streamline and simplify IT management in enterprise data centers.
CIO Decisions Ezine: Vol. 8 - The Portfolio Approach by CIO Decisions
September 2009 - (Free Research) Is your present mix of short and long-term projects putting you on a path to success? Read CIO Decisions Ezine on The Portfolio Approach and gain insight into successful PPM and IT project governance strategies. Access this CIO Decisions Ezine and subscribe instantly.
How CIOs Drive Innovation with Mykolas Rambus, Forbes by Innotas
September 2009 - (Free Research) Listen to this podcast to learn how CIOs drive value and innovation through project portfolio management and IT governance. Innotas' founder, Demian Entrekin, interviews Mykolas Rambus, CIO at Forbes.
How IT at the City of Memphis Avoided a $200,000 Upgrade by Innotas
September 2009 - (Free Research) Listen to this podcast to learn why the City of Memphis implemented Innotas IT governance solutions and how they were able to improve project response times and achieve significant cost savings.
Open Technology Solutions (OTS) Forecasts $10 Million in Savings by Innotas
September 2009 - (Free Research) Listen to this podcast to learn how an IT organization serving four credit unions adopted Innotas project management solutions to identify the difference between requested project portfolio and actual company resources, and how Innotas solutions helped them make drastic process improvements and reset expectations.
Removing the Barriers to IT Governance: How On-Demand Software Changes the Game by Innotas
September 2009 - (Free Research) IT governance has a well-deserved reputation for being extremely complicated, expensive, and time-consuming. But today’s CEOs and governing boards expect accountability, strategic alignment, cost saving, and contributions to overall growth from IT departments, all of which can be facilitated by IT governance.
7 Undeniable Truths of IT Governance by Innotas
September 2009 - (Free Research) To be successful, your organization needs the ability to see what happened, what’s happening now and what is going to happen. In this paper, learn how leading companies taking the ambiguity out of managing their organizations and are now leading their businesses into the next business boom.
What Is Formal Project Management and Who Needs It? by Global Knowledge
August 2009 - (Free Research) This white paper will answer the question of whether or not these standards are necessary in project management by exploring what can happen in the absence of these regulations.
What Every IT Manager Needs To Know About Project Management by Global Knowledge
May 2009 - (Free Research) It is important for the IT Manager to know the basics of formalized project management. Why? Because every organization needs to be able to implement change and almost all important changes are defined or implemented through project teams.
Best Practices in Reconciliation: A Practical Guide for Asset Managers by Advent Software, Inc
July 2008 - (Free Research) This whitepaper explains why automated reconciliation is quickly evolving into a competitive necessity. The costs associated with manual reconciliation, the benefits from automation, and the best reconciliation workflow model will all be discussed.
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