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Selection Criteria for Remote Support Tools: “Best-of-Breed” Products Speed ROI for Technology Investment by NTR Global

October 29, 2009 - (Free Research) Remote support technology is a very popular service and support automation tool for high-tech companies. Freeware and shareware options are available, but come with their own risks. Leveraging a best-of-breed product can improve operational efficiency and customer satisfaction. Read on to learn what to look for in a remote support platform.

(WHITE PAPER)

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Free Tool: IP Address Tracker (IPAT) by SolarWinds, Inc.

October 20, 2009 - (Free Research) Our new IP Address Tracker frees you from the evils of spreadsheets, delivering powerful and simple-to-use features that give you a unified view of your IP address space and that enable you to manage it -- for free! IP Address Tracker makes it easy to track an unlimited number of IP addresses, see which ones are in use and which are not, and more.

(PRODUCT OVERVIEW)

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Save your sanity: Reduce virtual sprawl by 50% by Avnet, HP and Partners

July 24, 2009 - (Free Research) Tune into this webcast to learn how to reduce server sprawl issues in your virtual environment. Learn how to avoid storage management challenges with automation technology. Discover tool features, usage, and custom reporting options to benefit your data center.

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Vyatta System Quick Start Guide by Vyatta Inc.

February 22, 2009 - (Free Research) Vyatta delivers the features, performance, and reliability of an enterprise-class secure router with the added benefits of flexible deployment options, freedom to integrate applications, and the economic advantages of commodity hardware and components. Read this manual to learn more about the Vyatta system and how easy it is to try it out.

(ARTICLE)

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MPLS+ Managed Services Podcast by Blue Coat

July 08, 2009 - (Free Research) In this podcast, Agatha Poon of Yankee Analyst Group answers questions about upcoming trends and changes in WAN services. She answers questions about the important trends right now in global enterprise WAN, how the WAN landscape is changing, and how new tools are playing into the market. Listen to this podcast and find out what she has to say.

(PODCAST)

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Managed VoIP: More Cost Effective Than You Think by Orange Business Services

July 21, 2009 - (Free Research) Currently over 600 Orange Business Services customers use their VPNs to transport voice and data. Some use a do-it-yourself model; others use a fully managed model. If you're looking for value, the fully managed approach is the less costly and higher quality alternative. Read this paper to find more details about pros and cons of each choice.

(WHITE PAPER)

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Tiens Group: growing and cutting costs with a single, integrated, secure, and cost effective global network by Orange Business Services

April 06, 2009 - (Free Research) Read this quick case study to see how Tiens Group - a Chinese enterprise that does business internationally - was able to build a single network that handles all of their communications needs all over the globe and allows them greater growth potential while simultaneously reducing overheads.

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